Reservations & Payments - Cacique Cruiser

Reservations


  • We operate trips and accept reservations everyday, all year.  We accept reservations until a trip is full or 6pm the day prior to departure.
  • The months of May through November reservations are usually available on short notice.  But we still recommend booking Private huts at least 2 weeks in advance. The months of December through April are very busy and we recommend booking both dorm beds and private huts with as much advance notice as possible.
  • Trips are open for booking through the end of the year but we only guarantee prices 3 months in advance.
  • If you do not have all the information required for the online reservation (i.e. pick up location, passport numbers etc), fill the box with 0's and write us when you have the details sorted.  We must have all required information no later than 6 pm the evening before departure.

 

Online Reservation Instructions

  • Contact us to confirm the trip you would like is available, then go to to the website activity for that trip to book online.
  • Click on the blue button with a shopping cart that says "BOOK NOW!" in the upper right side of the right activity.
  • Pick the date from the calendar.
  • Choose the reservation type you would like:
  • Deposit payment only -  amounts vary by trip, he balance must be paid in cash the morning of pickup.
  • Full payments on credit card -  an additional charge of 4% for credit card processing will be added.   
  • Then click on the blue button at the bottom; "CONTINUE”
  • Choose between dorm bed or private hut accommodations.  There are separate prices for each number of nights in each of the following categories:
  • Adults (age 11+)
  • Kids (age 6 to 10)
  • Children (ages 5 and younger)
  • Please note there is also an additional charge for 1 guest staying alone in a private hut.
  • After this, you proceed to enter your data; name, location, pick up location and your credit card information
  • Expect confirmation of the transaction via email
  • Once you have received your ticket and receipt via email you are all set. Any other questions you have, please do not hesitate to write us if you have questions.

 

Payments


There are 2 reservation types

  • Deposit Payment - available on options. Guests who choose this option pay a small deposit payment with credit card. The trip balance plus Guna territory entrance fees must be paid in cash the morning of pick up.
  • Full Payment W/ Credit Card - available on El Original, Original Chill El Tranquilo and Coconut Express. A 4% fee is added for all full payments on credit card.  The Guna territory entrance fees are not included and must be paid in cash the morning of pick up.

 

Other important payment information

  • Make sure you get enough cash in Panama city before the trip.

  • Your total owed to the driver should be the balance on your receipt + entrance fees of $22 per foreigner/ $7 per Panamanian.  The driver will have a  photo of your receipt.  

  • We suggest that you bring some some cash for purchases in the islands, as there is not ATM and credit cards are not accepted.  If you are not sure what is included in the cost of your trip contact us.

  • Credit card payments will not be accepted for the payment of your trip balance unless you have booked the Full Payment On Credit Card option in advance.

  • If you have already booked the Deposit Payment Only option but need to pay in full with a credit card please contact us at least 24h before your trip, we will change the booking but a 4% fee is added for all full payments on credit card. 

  • You are responsible to purchase your own beverages. Drinking water is provided for guests of El Original, Original Chill, Coconut Express

  • We do not offer refunds or discount for rain or bad weather unless a trip is cancelled by us for safety reason.  May through October are months where it can rain very often, and November through April can have high winds that make the seas rough.  The weather changes often in the islands, our experienced guides and hosts do their best to keep guests dry, but the islands are a very rustic area and guests must be prepared accordingly for changing weather conditions.